State Farm® Insurance Agent Matt Ricchini
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jason Crosta
November 14, 2024
5
out of
5
rating by Jason Crosta
"I recently moved all my personal and business insurance to State Farm, and the team at this office has been outstanding. Everyone I’ve worked with has been incredibly helpful, attentive, and responsive. Jamie, in particular, went above and beyond to assist me with transferring my home, auto, trailer, and business policies. Her knowledge and dedication made the entire process seamless. I highly recommend working with Jamie and the entire team at State Farm!"
Mike Flor
November 4, 2024
5
out of
5
rating by Mike Flor
"Great communication. The best attention to details from my insurance agent in my life. Made sure everything is properly covered."
We responded:
"Hi Mike! Thanks for sharing how you feel about the level of service my team and I provide. We appreciate you. Let us know when we can help you again!"
jeremy cooz
October 16, 2024
5
out of
5
rating by jeremy cooz
"Matt Ricchini and his team are easy to work with and competitive prices. I recommend if you are looking for home owners or any other type of insurance that you reach out to them. It is a quick and easy process with no hassle."
We responded:
"Hey Jeremy! We appreciate the five star review, your loyalty throughout the years, and the ability to take care of your needs in a tight turn around. Thank you, thank you thank you"
Tony Egelhoff
October 3, 2024
5
out of
5
rating by Tony Egelhoff
"Jamie was very helpful in my search for new insurance. She explained everything and gave me a level of comfort that I was selecting the right carrier. Thank you."
We responded:
"Tony! Thanks for the awesome feedback. Our aim is to provide you with an excellent experience. We are thrilled to hear that you were comfortable joining our team!!"
Marvin Phillips
August 7, 2024
5
out of
5
rating by Marvin Phillips
"She was awesome and helpful."
We responded:
"Hi Marvin! Thanks again for your loyalty over the years and for the 5 star review. Rochell said she enjoyed helping you and Marilyn with your auto insurance changes. Enjoy your new SUV! "
Amber
August 2, 2024
5
out of
5
rating by Amber
"Highly recommend. Prompt response time and very helpful."
We responded:
"Amber, thank you for doing business with the Ricchini agency and leaving us a five star review. We look forward to helping you not only with the insurance that you have purchased, but also with your other future financial needs. We’re glad to be in your corner, helping you manage risks."
Nickki Johnson
July 9, 2024
5
out of
5
rating by Nickki Johnson
"Nicole Clausen is the best! Her customer service is personable and knowledgeable! She is such a great asset to the firm! Keep it up Nicole! FIVE STARS!"
We responded:
"Niccki, We love hearing from happy customers like you. Nicole was so excited to hear that you called “the best”. Thanks for your loyalty and your feedback !"
Katie Herbert
June 29, 2024
5
out of
5
rating by Katie Herbert
"What truly impressed me was Jamie Kassinger's focus on finding the right fit for my needs, not just selling the most expensive policy. She took the time to understand my situation and goals, and then presented me with a variety of options that fit my budget. She's the best!"
We responded:
"Thanks for a great review Katie. We all love having Jamie on the team. She always puts our customers’ needs first and has fun with them. Whoever said insurance isn’t fun, never worked with our Jamie! "
Cristin Fischer
June 27, 2024
5
out of
5
rating by Cristin Fischer
"I have the utmost appreciation for Jamie and Nicole. The recent hailstorms resulted in auto and roofing inspections which could have been very overwhelming. These ladies provided clarity, promptness and empathy during a stressful time. They set a high standard for what customer service in the insurance industry should look like. Thank You!"
We responded:
"Cristin, I’m thrilled to hear that Nicole and Jamie provided you with an excellent experience when it came down to dealing with the recent hail and the damage to your roof. It is our goal to deliver an excellent experience 100% of the time with our customers. Thank you for the feedback , I’ll be sure to let Nicole and Jamie know "
Ismari Montanez
June 14, 2024
5
out of
5
rating by Ismari Montanez
"They were very helpful in transferring my account from out of state to Nebraska. They communicate with my previous agent and took care of canceling everything with them. Thank you"
We responded:
"Ismari Ismari Thank you for the fine review. My team will be excited to hear how pleased you were when they helped you with your auto insurance as you moved to Nebraska. Thank you for choosing State Farm and the Ricchini agency. We look forward to working with you for many years to come. "
Roberto Luis Díaz Ajete
June 4, 2024
5
out of
5
rating by Roberto Luis Díaz Ajete
"Excellent attention, very well-qualified professionals. I am very happy with your services."
We responded:
"Roberto, we are delighted to hear that you are very happy with our services and that you found our team at Matt Ricchini State Farm to be well-qualified! Your satisfaction and positive feedback about the attention you received are greatly appreciated! Thank you for your review! -Matt"
Geri Surley
May 7, 2024
5
out of
5
rating by Geri Surley
"The staff there is super helpful! A great place for insurance!"
We responded:
"Geri, we're thrilled to hear that you found our staff super helpful and are pleased with your insurance experience at Matt Ricchini State Farm Agent! We appreciate you taking the time to share your positive experience, and we look forward to continuing to be your trusted insurance provider! -Matt"
Cody Talarico
May 7, 2024
5
out of
5
rating by Cody Talarico
"Toni, Rachelle, and others at Statr Farm have been extremely helpful this past week as I was when in an accident and my car was totaled. The level of personal attention has been amazing."
We responded:
"Cody, we're deeply sorry to hear about your recent accident but are glad to know that Toni, Rochelle, and the rest of our team at Matt Ricchini State Farm Agent could provide you with the support and personal attention you needed! We appreciate your kind words and look forward to continuing to serve you! -Matt"
Theresa Wallis
May 2, 2024
5
out of
5
rating by Theresa Wallis
"I love State Farm. Stop by an grab a Life Insur Quote!"
We responded:
"Hey Theresa! I get where you’re coming from. There is so much to love and appreciate we would love to work up a protection plan for any family inside or outside of our community. Like a good neighbor State Farm is there. And so is Matt Ricchini and his team "
Michael Hoffman
March 29, 2024
5
out of
5
rating by Michael Hoffman
"Toni was very cheerful and generous with her time as she assisted me with my call for information regarding my auto policies. My conversation with her definitely brightened the rough day I was having. Thank you again, Toni!"
We responded:
"Michael, thanks for the review and recognizing one of the team members. Toni is a blessing and truly comes to work to serve. Thanks for choosing Team Ricchini for all your insurance and financial service needs. "
Patricia Palmer
March 25, 2024
5
out of
5
rating by Patricia Palmer
"I called my agent and naturally was greeted ever so nicely. Always professional, informative and curious."
We responded:
"Hi Patricia and thanks for a 5 star review! Rochell is thrilled that you left us a review after she helped you. We appreciate you and want to help if anything else comes up. "
Dan Goodkind
March 25, 2024
5
out of
5
rating by Dan Goodkind
"Excellent informed customer service. The best!!"
We responded:
"Dan, we love helping you and we’re thrilled that you’re a happy and satisfied customer. Thank you for allowing us to provide you with our insurance and financial services "
Philip Kaufman
March 21, 2024
5
out of
5
rating by Philip Kaufman
"I can’t say enough about the quality of service from Matt’s team. They go above and beyond to make sure their customers are taken care of!"
We responded:
"Philip, Thank you for the review! We appreciate you and the business you’ve trusted us with. We are thrilled to be your insurance advisors for auto, home, business, and life insurance. -Matt"
Karen Nowak
March 10, 2024
5
out of
5
rating by Karen Nowak
"I worked with Toni on a claim. She was attentive, empathetic and made sure the claim was processed. If it wasn’t for her perseverance and awesome customer service, the claim would have taken much longer to be processed and making it a more stressful process. . Thanks to Toni and the Matt Richini team for all they do!!!"
We responded:
"Karen, I appreciate you letting us know that our assistance was impactful on the timelines of your claim. Thanks for choosing the Matt Ricchini State Farm agency. We love having great customers like you. "
Gail D
March 5, 2024
5
out of
5
rating by Gail D
"Matt has always been helpful. Toni was amazing."
We responded:
"Gail, thank you for your kind words about Toni and our team at Matt Ricchini State Farm Agent! We are so delighted you had a positive experience with us and we thank you for choosing us for your insurance needs! -Matt"
Zachary Winkler
February 28, 2024
5
out of
5
rating by Zachary Winkler
"Toni was fantastic to work with on helping me untangle an old policy that was transferred to me. She was patient, friendly, and thorough in reviewing all my options and helping me understand to make the best decision for me and my family. Thank you Toni and team Ricchini!"
We responded:
"Thank you Zach! At the Matt Ricchini State Farm agency we try to make decisions simple. "
Jeaneene Hopkins
February 22, 2024
5
out of
5
rating by Jeaneene Hopkins
"We have been with State Farm for years. The exemplary of going above and beyond for there customers is top notch!! The entire team is awesome and we are glad that we are covered if anything ever arises!! 10 Gold Stars 🌟"
We responded:
"Jeaneene, We are very excited in receiving such a fine review for Matt Ricchini - State Farm Insurance Agent. Our team tries very hard to delight our customers and your review affirms that we are doing a good job. Thanks you for your loyalty and this glowing review. "
Haley Shere
February 16, 2024
5
out of
5
rating by Haley Shere
"This office is simply amazing! They are all very kind and helpful! Very wonderful people!"
We responded:
"Haley, we are so thrilled you find our team at Matt Ricchini State Farm Agent to be amazing, kind, and helpful! We appreciate your review and thank you for choosing us for your insurance needs! -Matt"
DeeDee DeSive
February 15, 2024
5
out of
5
rating by DeeDee DeSive
"I have been with this office for 10 years! They have handled my needs and issues with professionalism and great kindness!!"
We responded:
"DeeDee, thanks for allowing us to serve you over the last decade. We are excited to continue providing you with great care and support. You are appreciated very much!"
Jesse McCullough
February 14, 2024
5
out of
5
rating by Jesse McCullough
"Toni at that location is amazing, super helpful and goes above and beyond."
We responded:
"Jesse, we are so pleased to hear that Toni went above and beyond when assisting you! Thank you for your kind words and for choosing Matt Ricchini State Farm Agent! -Matt"