State Farm® Insurance Agent Matt Ricchini
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laura H
December 19, 2025
5
out of
5
rating by Laura H
"I have worked with the Matt Ricchini team for a few years now and I really feel like they genuinely care about me and my family. Most recently I have been working with Kylie - she is professional, kind, and knowledgeable. The team is great about answering all my questions and getting back to me in a timely manner when I leave a message."
We responded:
"Hi Laura, We’re grateful to have you as a customer. We thank you for your feedback! It’s our pleasure to assist you with your auto, home, life, and all your insurance needs. If there is anything else we can do to help, please let us know! -Matt & Team!"
Jada Matson
December 19, 2025
5
out of
5
rating by Jada Matson
"Very helpful and pleasant to talk with!"
We responded:
"Hi Jade! We are delighted to know you had a great experience with our State Farm office. If you ever need help in the future, please reach out to us again. We are here to help! "
Nick Smith
December 19, 2025
5
out of
5
rating by Nick Smith
"Takes a second to figure out the office spot, but its a cool place, helpful people and they have a great mascot!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Jace Bell
December 12, 2025
5
out of
5
rating by Jace Bell
"Tom was very helpful in my experience getting car insurance!!!"
We responded:
"Jace, thanks for trusting my team and I to help you with your car insurance! We are here to help in the future for whatever risks you may have. Thank you for trusting us!!!"
Alyson Narveson
December 12, 2025
5
out of
5
rating by Alyson Narveson
"Matt's team at State Farm is excellent! Kylie and Matt are very responsive and I like that I can text the office; an added convenience. I recently refinanced my home mortgage and Kylie kept me updated on the conversations she was having with the new mortgage company. She went above and beyond to help answer questions that the mortgage company or I had during the process. It is evident that Matt's team really cares about their clients experience."
We responded:
"Hello Alyson and THANK YOU for your glowing 5 star review! One of our goals is to provide our customers with an excellent experience. It warms my heart to read your review and know that my team has kept you happy. We appreciate you and love being your Good Neighbor. :)"
Treesje Wallin
November 26, 2025
5
out of
5
rating by Treesje Wallin
"When I was searching to switch insurance companies, they went the extra mile to give us the best service, and the best rates. Their communication and services are outstanding."
We responded:
"Treesje, We always strive to go beyond what is needed to take great care of our customers. We are thrilled you chose us and we look forward to providing you excellent experiences in the future. Welcome to our team! "
Kristi Close
November 19, 2025
5
out of
5
rating by Kristi Close
"I have worked with Matt Ricchini’s team for years and have always been treated with respect and given the best service. They have comparative pricing and steer you in the best direction!"
We responded:
"Kristi, Thanks for sharing your experience with our insurance team. We always have respect for customers and focus on recommending what is best for them. Thanks for loyalty too. -Matt"
Kevin Hensel
November 19, 2025
5
out of
5
rating by Kevin Hensel
"Tom provided quick, efficient answers to my questions."
We responded:
"Hello Kevin! We always try our best to be responsive and accurate. You are welcome to ask questions anytime!!"
Janelle Shere
November 13, 2025
5
out of
5
rating by Janelle Shere
"State Farm is happy to reach out if you have a change in rates. My favorite calls are the ones when rates drop."
We responded:
"Janelle, thank you for your loyalty over the years. You know you can rely on us to communicate with you and Matt. It would be great if rates dropped more. Either way we will be able to prepare you in advance of the changes coming. "
Melissa Godberson
November 11, 2025
5
out of
5
rating by Melissa Godberson
"Great customer service 👍"
We responded:
"Hi Melissa! Thanks for the comment about our customer service. You’ve been with us for a long time and I appreciate you. I also love to see five stars from you. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ "
S Brink
November 10, 2025
5
out of
5
rating by S Brink
"Kylie provided great service. She is super helpful in providing information and answering questions. She is also very patient and pleasant to talk to."
We responded:
"Stephan, It was good to see you in the office today. I'm thrilled the you were able to work with Kylie. She provides great service because she cares. We are lucky to have her on our team. Thanks for your trust in our company and buying your insurance from us. We appreciate you. -Matt"
Kaylee Michalski
November 5, 2025
5
out of
5
rating by Kaylee Michalski
"Matt Ricchini’s office has been stellar from the beginning! I met with Jamie a year ago and saved money switching to this insurance company. I also have way better coverage. When I need to make changes or have questions, they are very helpful and easy to reach. Everyone is very pleasant and nice to deal with. Recently I dealt with Kylie and found out I could save more on my auto insurance and she was very knowledgeable and helped me out. I highly recommend this office!"
We responded:
"Thank you for taking the time to share your State Farm story. I'm glad to know you have had great experiences with more than one person. If you ever have any questions or need assistance, we’re here to help! "
Steven Tomasso
November 4, 2025
5
out of
5
rating by Steven Tomasso
"Rochell was incredible, she helped me work through a tough problem with autopay. I really appreciate your help today. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Kristin Runyan
October 30, 2025
5
out of
5
rating by Kristin Runyan
"Kylie was very helpful in answering all my questions about our new teenager being added to the policy!"
We responded:
"Kristin, We appreciate you and your allowing us to serve your family with effective insurance. Kylie will love your comments about her efforts. Thank you!!"
Amy DeMeo
October 29, 2025
5
out of
5
rating by Amy DeMeo
"Rochelle was fabulous!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Brandon Fokken
October 23, 2025
5
out of
5
rating by Brandon Fokken
"Jamie was awesome! It’s because of her knowledge and prompt assistance that my family was able to purchase our home! She quoted us nearly half of what every other home owners insurance company was quoting and was able to save us an additional 45% after we got our new roof installed! Forever grateful for State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Brandi Wilke
October 21, 2025
5
out of
5
rating by Brandi Wilke
"Matt's team is always amazing and very helpful! I will always recommend them!"
We responded:
"Brandi!, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
HAIWEI ZHAI
October 20, 2025
5
out of
5
rating by HAIWEI ZHAI
"I had a great experience with Kalie. Very friendly people are working here."
We responded:
"Thank you Haiwei. We appreciate you giving us a 5-star review. My team and I are happy to be your good neighbor! "
Candy Slavens
October 1, 2025
5
out of
5
rating by Candy Slavens
"Jamie was very informative and patient with me! It’s my first time finding insurance coverage on my own! I was very pleased with my car insurance! State Farm also beat out three other companies for my homeowners as well. Very great staff and I’m pleased so far!😊"
We responded:
"Candy, It’s great to read about your experience with Jamie. She is excellent at helping customers get great protection and lots of discounts. We are all glad you’re on the team. Welcome aboard!!"
Sarah Lawyer
September 25, 2025
5
out of
5
rating by Sarah Lawyer
"I called and left a message about my homeowners insurance. Tom called me back and was very pleasant to talk to. He was knowledgeable and answered all of my questions. He gave multiple recommendations for companies to evaluate my house. Thank you, Tom, for great service!"
We responded:
"Hey Sarah, it is great to know that the team is keeping you and your entire family happy. Thanks for allowing us to help you with all your insurance needs. We appreciate you."
Chad Sideris
September 22, 2025
5
out of
5
rating by Chad Sideris
"We've been working with this State Farm for a long time and it has generally always been easy. Today, I had a quick call with the team and we were able to get my new vehicle added and save me some money at the same time. My only criticism is how much they call about life insurance when I have it, but pretty sure that just doing their job."
We responded:
"Hey Chad! I’m glad the team did a great job of taking care of your immediate needs today. We are probably not ever going to apologize about asking about life insurance because that’s one of those things that if we don’t have it right at claim time there’s no going back and changing it like we can with a car. I hope All is doing well with your family. Tell Nicole I said hello."
Robert Cook
September 19, 2025
5
out of
5
rating by Robert Cook
"Tom got me the requested insurance cards in a timely manner."
We responded:
"Robert, thanks for the feedback. I get excited when I read that my team provides timely and responsive service to our loyal customers like you. Thank you for the review and thank you for your loyalty. "
curtis Boyd
September 18, 2025
5
out of
5
rating by curtis Boyd
"I have had very good results with applying for bonded titles for older vehicles that I have bought. Tom is great with communication and got my paperwork expedited."
We responded:
"Curtis, Thanks for the five star review my friend. We enjoy having you come in the office and look forward to continuing to help you with your insurance needs."
Atlas Williams
September 17, 2025
5
out of
5
rating by Atlas Williams
"Very good service and amazing at replying fast if you have questions or anything! Highly recommend!"
We responded:
"Atlas, thank you for the five star review. It is a part of our mission to provide excellence service and give our customers options they don’t normally receive in our industry. We’re glad that you are happy with the service we provide you and look forward to doing business with you for a very long time. Thank you again and just know that we appreciate you."
Joe Dolenc
September 5, 2025
5
out of
5
rating by Joe Dolenc
"Great help and friendly service"
We responded:
"Joe! Thank you for the review and the positive feedback. I appreciate you! Please let me know if we can help you with anything else. -Matt"