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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jesse Davila

April 26, 2023

5  out of  5 rating by Jesse Davila
"Toni has been amazing help!!!! I strongly recommend going through State Farm and having Toni as your agent. She will take the time to listen to all of your needs and give you honest feedback. She will go above and beyond to make sure you’re satisfied and feel comfortable with the decisions you make!!!!"

Joyce Haskell

April 11, 2023

5  out of  5 rating by Joyce Haskell
"Dacy went out of her way to help me, and I really appreciated that."

Livvy Vanderhaar

March 31, 2023

5  out of  5 rating by Livvy Vanderhaar
"This office is extremely kind and welcoming. They helped me get the best deal with my car insurance and saved me a lot of money. Recently, I had an accident and everyone here has been very helpful and concerned with assisting me through this process. This is a very trustworthy and compassionate business."

Christi Knight

March 28, 2023

5  out of  5 rating by Christi Knight
"All of the staff are so friendly and welcoming. Special shout out to Melanie and Jamie as they really know how to provide top notch customer service."

Alysha Merksick

March 10, 2023

5  out of  5 rating by Alysha Merksick
"I texted Toni to ask a insurance question and instead of replying she called me to let me know she got my message and explain in words I would understand and made me feel like I wasn’t just another policy I was a person who mattered to her"

Jamie Spurlock

January 12, 2023

5  out of  5 rating by Jamie Spurlock
"Great service I highly recommend State Farm"

Eric Fowler

January 5, 2023

5  out of  5 rating by Eric Fowler
"While selling our home, a home inspection found hail damage on our roof from a storm last summer ... damage a roofing company didn't see after the storm ... two weeks before our closing date. Matt advised us to put in a claim on the roof on a Monday. Steve, our State Farm adjuster, contacted us the next day and said he would be out to take a look Friday. He ended up with some extra time on Thursday, confirmed the damage, totaled the roof and had us a check the same day. Amazing service from Team Ricchini and State Farm."

Nick Senior

December 7, 2022

5  out of  5 rating by Nick Senior
"Matt will take care of all your insurance needs and much more. I strongly recommend and encourage you to reach out to him. He will take the time to listen to your needs and make sure he provides you with the products you need. A no hassle approach to insurance. Very refreshing! Nick"

Sarah Lawyer

November 8, 2022

5  out of  5 rating by Sarah Lawyer
"I was greeted with a smile. My inquiry was acknowledged with full attention too. I was helped as quickly as possible and was on my way. Thank you team for great service! Thank you also for giving my curious son a tour of your new building."

Ashley Katchadourian

November 1, 2022

5  out of  5 rating by Ashley Katchadourian
"I love my State Farm reps! Always helpful, always taking what’s best for us into consideration when referring new products and options on our existing products! I won’t go anywhere else."

Aaron Jackson

October 12, 2022

5  out of  5 rating by Aaron Jackson
"Matt and his crew are awesome to work with. The depth of knowledge they bring provide clients with the ability to make better decisions about not just their insurance needs, but also contractors to work with and planning for their financial futures. I highly recommend Matt and his crew at Statefarm."

Santos orellana

October 5, 2022

5  out of  5 rating by Santos orellana
"Melanie,Toni, and Matt have so helpful. Great agency!"

Todd Niemeyer

September 28, 2022

5  out of  5 rating by Todd Niemeyer
"I've worked both personally and professionally with Matt and his team for over 10 years! He is always willing to go the extra mile to make sure everything is super clear to understand! Thank you Matt for being there for me and my family!"

Brent

September 27, 2022

5  out of  5 rating by Brent
"I have been working with Matt for couple years and it has been a positive experience. I just recently received a very quick response to a question from Toni over there! Thanks guys!"

Kyle Farmer

August 9, 2022

5  out of  5 rating by Kyle Farmer
"Had a small discrepancy with my billing. I called up Matt and he was able to iron things out quite fast. Really appreciate the kind words and quick service!"

Aaron Jackson

April 8, 2022

5  out of  5 rating by Aaron Jackson
"I have been with StateFarm for more than a decade and have always had excellent service. Any questions or concern are address immediately and completely."

Heidi Bachenberg

February 25, 2022

5  out of  5 rating by Heidi Bachenberg
"Great service and people!"

John Free

December 28, 2021

5  out of  5 rating by John Free
"Melanie was awesome! Just like Jake from state farm says "its called service". Melanie understood everything I was looking for. All my insurance needs were met, 1 truck, car, motorcycle and renters insurance all in one package. Plus the price was lower then my current insurance by a $100. Call Melanie at Matt Ricchini's office and tell hr John sent you!"

Chuck Headley

December 17, 2021

5  out of  5 rating by Chuck Headley
"Transferred all of my properties and insurance needs over to Matt last year from USAA. I have been pleased with the service and professionalism so far and have saved a lot moving over to State Farm."

Angie Osborn

December 12, 2021

5  out of  5 rating by Angie Osborn
"We have worked with Matt and his team for many years. They are kind, professional, and always have our best interests in mind. Whatever we may need, I know they are just a quick phone call away. We have all of our insurance with Matt and I recommend him to everyone!"

Michael Rodarte

December 9, 2021

5  out of  5 rating by Michael Rodarte
"Everyone in Matt's office is great. Promptly returns call and always gets the answers i need! Recently dealt with Melanie Stubbe who was great! Highly Recommed Matt Ricchini!!!"

Kalae Volpe

September 23, 2021

5  out of  5 rating by Kalae Volpe
"Fast and informative service, friendly and knowledgeable staff, and a hospitable space. I'm a newer customer with State Farm, and currently in a rough patch financially due to Covid-19. My advisor, Melanie, was wonderful to work with, LGBT-friendly, and put all her effort into tailoring my plan to fit my personal needs as well as my financial standpoint, as well as informing me of further options that are available to me and my family. Email responses were fast, phone calls were enjoyable, and I felt that I was given 100% every step of the way. Thank you!"

Melanie Stubbe

August 25, 2021

5  out of  5 rating by Melanie Stubbe
"Everyone is always super friendly and helpful. All my questions are asked in a timely manner!!"

Thomas Kimmet

August 25, 2021

5  out of  5 rating by Thomas Kimmet
"Matt is a one of a kind insurance agent and friend."

Ericka Olson

August 24, 2021

1  out of  5 rating by Ericka Olson
"Worst "agent" I've had to work with. Been w/State Farm forever. Been with this office for at least 4 years and today is the only time I've talked with Matt. He talks over you in a know it all attitude and doesn't listen. Matt is the reason State Farm will lose our business for a lifetime. He represents his wallet not the people he is supposed to help."