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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Hettinger

March 24, 2025

5  out of  5
rating by Anthony Hettinger
"I had the privilege of working with Kylie, and I couldn’t have asked for a better experience. She was incredibly professional, patient, and understanding, especially when I had trouble grasping some things. She made sure to provide me with all the options available to save money and made the transition to a new policy so much easier. Her expertise and customer care were top-notch. I’m looking forward to working with her again in the future!"
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Nicholas Scott

March 20, 2025

5  out of  5
rating by Nicholas Scott
"Jamie did a wonderful job helping me go through the options and she was able to find a large discount other insurance agencies overlooked."
We responded:
"Nick, thank you for the five star review. I know Jamie works really hard at helping customers get great coverage and benefit from all the discount State Farm offers. We look forward to helping you and your family with all your insurance and financial services for many years to come. Thanks for choosing Team Ricchini "
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Vicki Voet

March 17, 2025

5  out of  5
rating by Vicki Voet
"I received the best service. I would highly recommend this agency."
We responded:
"Vicki, thank you for sharing that you have had an excellent experience with my team. As a full service Insurance and financial services company, we look forward to working with you for many years. Thanks again for the review Blessings!"
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Bailey Barcal

March 11, 2025

5  out of  5
rating by Bailey Barcal
"Kylie Was very quick, friendly and efficient with getting us new insurance cards and switching over our insurance after purchasing a new vehicle."
We responded:
"Bailey, Thank you for the review and the kind words. I am sure Kylie will be excited to hear that you were pleased with her service. If there’s other help you need, you can count on us to be here."
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Amy Galer

March 10, 2025

5  out of  5
rating by Amy Galer
"They saved us from overpaying on both policies. We have more coverages than we did with our previous company. This switch has saved us over $100 a month on both. It pays to get quotes and have knowledgeable agents who know what you want, need and not just say "take or leave it." They were honest and friendly. Which in this day and age, is hard to come by in insurance companies. Thank you for going the extra, for us."
We responded:
"Amy, thank you for the Google review. My team and I are thrilled that you had such a great experience. We look forward to continuing to do business with you in the coming years as well as helping any of your friends or family members. Thank you for choosing Team Ricchini."
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Benjamin Goetz

February 25, 2025

5  out of  5
rating by Benjamin Goetz
"Great service, Nicole answered my questions efficiently and effectively."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Ellie Sampson

February 12, 2025

5  out of  5
rating by Ellie Sampson
"Transitioning to Team Ricchini was great. Excellent, personalized service. They listened to all my needs and preferences and made the move easy. Great experience"
We responded:
"Hi Ellie, thank you for the five star review and for joining Team Ricchini. We are thrilled to hear that your experience was excellent. "
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Jeff Zacharia

February 3, 2025

5  out of  5
rating by Jeff Zacharia
"Matt did a great job explaining my coverages and options. He helped me understand how my insurance works in different situations. Thanks for the great service!"
We responded:
"Jeff, thanks for the five star review. We’re glad that you feel good about the way we provided service to you and look forward to working with you for years to come."
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Jeaneene Hopkins

January 23, 2025

5  out of  5
rating by Jeaneene Hopkins
"We have been with State Farm for years. The exemplary of going above and beyond for there customers is top notch!! The entire team is awesome and we are glad that we are covered if anything ever arises!! 10 Gold Stars 🌟"
We responded:
"Jeaneene, We are very excited in receiving such a fine review for Matt Ricchini - State Farm Insurance Agent. Our team tries very hard to delight our customers and your review affirms that we are doing a good job. Thanks you for your loyalty and this glowing review. "
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Gemma Nguyen

January 13, 2025

5  out of  5
rating by Gemma Nguyen
"It was very informative and details."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Gabby Chavez

December 20, 2024

5  out of  5
rating by Gabby Chavez
"Jamie was very helpful and explained to me my new insurance policies and the knowledge of what they cover ."
We responded:
"Hey Gabby! We appreciate you and your five star review. You are 100% spot on, Jamie does an awesome job of helping people get better informed about their insurance options. Thanks for choosing the Ricchini agency!!"
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Mike Champion

November 25, 2024

5  out of  5
rating by Mike Champion
"Nicole is very nice, polite and always gives me correct information. She is a joy to work with."
We responded:
"Hi Mike! Thanks for the review. I’m thrilled to hear that your experience with Nicole has been going so wonderfully. I appreciate you and thank you for being a loyal customer. "
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Charles oxner

November 14, 2024

5  out of  5
rating by Charles oxner
"Team Ricchini helped me navigate the property damage that was caused by hail. Out standing job Thank you."
We responded:
"Chuck, thank you for the five star review. I know you’ve been working with Nicole on your claim and we appreciate your patience. This has been a wild year and we know that not everything is moving quickly. Thank you for being our customer. "
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Jason Crosta

November 14, 2024

5  out of  5
rating by Jason Crosta
"I recently moved all my personal and business insurance to State Farm, and the team at this office has been outstanding. Everyone I’ve worked with has been incredibly helpful, attentive, and responsive. Jamie, in particular, went above and beyond to assist me with transferring my home, auto, trailer, and business policies. Her knowledge and dedication made the entire process seamless. I highly recommend working with Jamie and the entire team at State Farm!"
We responded:
"Hi Jason! All of us at the Ricchini agency are thrilled about your five star review and comments on how we have helped you with your home, auto, and business insurance. Cheers to many years of working together. Thank you for your business."
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Mike Flor

November 4, 2024

5  out of  5
rating by Mike Flor
"Great communication. The best attention to details from my insurance agent in my life. Made sure everything is properly covered."
We responded:
"Hi Mike! Thanks for sharing how you feel about the level of service my team and I provide. We appreciate you. Let us know when we can help you again!"
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jeremy cooz

October 16, 2024

5  out of  5
rating by jeremy cooz
"Matt Ricchini and his team are easy to work with and competitive prices. I recommend if you are looking for home owners or any other type of insurance that you reach out to them. It is a quick and easy process with no hassle."
We responded:
"Hey Jeremy! We appreciate the five star review, your loyalty throughout the years, and the ability to take care of your needs in a tight turn around. Thank you, thank you thank you"
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Tony Egelhoff

October 3, 2024

5  out of  5
rating by Tony Egelhoff
"Jamie was very helpful in my search for new insurance. She explained everything and gave me a level of comfort that I was selecting the right carrier. Thank you."
We responded:
"Tony! Thanks for the awesome feedback. Our aim is to provide you with an excellent experience. We are thrilled to hear that you were comfortable joining our team!!"
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Marvin Phillips

August 7, 2024

5  out of  5
rating by Marvin Phillips
"She was awesome and helpful."
We responded:
"Hi Marvin! Thanks again for your loyalty over the years and for the 5 star review. Rochell said she enjoyed helping you and Marilyn with your auto insurance changes. Enjoy your new SUV! "
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Amber

August 2, 2024

5  out of  5
rating by Amber
"Highly recommend. Prompt response time and very helpful."
We responded:
"Amber, thank you for doing business with the Ricchini agency and leaving us a five star review. We look forward to helping you not only with the insurance that you have purchased, but also with your other future financial needs. We’re glad to be in your corner, helping you manage risks."
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Nickki Johnson

July 9, 2024

5  out of  5
rating by Nickki Johnson
"Nicole Clausen is the best! Her customer service is personable and knowledgeable! She is such a great asset to the firm! Keep it up Nicole! FIVE STARS!"
We responded:
"Niccki, We love hearing from happy customers like you. Nicole was so excited to hear that you called “the best”. Thanks for your loyalty and your feedback !"
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Katie Herbert

June 29, 2024

5  out of  5
rating by Katie Herbert
"What truly impressed me was Jamie Kassinger's focus on finding the right fit for my needs, not just selling the most expensive policy. She took the time to understand my situation and goals, and then presented me with a variety of options that fit my budget. She's the best!"
We responded:
"Thanks for a great review Katie. We all love having Jamie on the team. She always puts our customers’ needs first and has fun with them. Whoever said insurance isn’t fun, never worked with our Jamie! "
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Cristin Fischer

June 27, 2024

5  out of  5
rating by Cristin Fischer
"I have the utmost appreciation for Jamie and Nicole. The recent hailstorms resulted in auto and roofing inspections which could have been very overwhelming. These ladies provided clarity, promptness and empathy during a stressful time. They set a high standard for what customer service in the insurance industry should look like. Thank You!"
We responded:
"Cristin, I’m thrilled to hear that Nicole and Jamie provided you with an excellent experience when it came down to dealing with the recent hail and the damage to your roof. It is our goal to deliver an excellent experience 100% of the time with our customers. Thank you for the feedback , I’ll be sure to let Nicole and Jamie know "
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Ismari Montanez

June 14, 2024

5  out of  5
rating by Ismari Montanez
"They were very helpful in transferring my account from out of state to Nebraska. They communicate with my previous agent and took care of canceling everything with them. Thank you"
We responded:
"Ismari Ismari Thank you for the fine review. My team will be excited to hear how pleased you were when they helped you with your auto insurance as you moved to Nebraska. Thank you for choosing State Farm and the Ricchini agency. We look forward to working with you for many years to come. "
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Roberto Luis Díaz Ajete

June 4, 2024

5  out of  5
rating by Roberto Luis Díaz Ajete
"Excellent attention, very well-qualified professionals. I am very happy with your services."
We responded:
"Roberto, we are delighted to hear that you are very happy with our services and that you found our team at Matt Ricchini State Farm to be well-qualified! Your satisfaction and positive feedback about the attention you received are greatly appreciated! Thank you for your review! -Matt"
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Geri Surley

May 7, 2024

5  out of  5
rating by Geri Surley
"The staff there is super helpful! A great place for insurance!"
We responded:
"Geri, we're thrilled to hear that you found our staff super helpful and are pleased with your insurance experience at Matt Ricchini State Farm Agent! We appreciate you taking the time to share your positive experience, and we look forward to continuing to be your trusted insurance provider! -Matt"