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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alison Raszler

Alison Raszler

August 7, 2025

5  out of  5
rating by Alison Raszler
"Kylie and the whole team are super great to work with! Would highly recommend!"
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Kate Henderson

July 25, 2025

5  out of  5
rating by Kate Henderson
"Jamie is absolutely a god sent we called her to get a home insurance quote and she had it back to us very quickly! She understand and listens to her clients. Easy to reach and answered all our silly questions! I’d 100% recommend working with Jamie and the crew at Matt’s office."
We responded:
"Kate! We are thrilled to hear you had such a wonderful experience with Jamie. I’m sure when I pass the word along to her she will be equally as excited. Thank you for the five star review and we look forward to delivering more and more excellent experiences for you and your family. Thanks for being part of our team."
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Keryl Mines

July 18, 2025

5  out of  5
rating by Keryl Mines
"This team provides exceptional customer service. They respond quickly, care about their customers, and saved us hundreds of dollars in premium costs this year. I highly recommend them."
We responded:
"Keryl We are thrilled to hear of your experience with Team Ricchini. We hope to have you as a customer for a long time and I’m really glad that we saved you a bunch of money but more importantly I’m looking forward to getting to know you little better. "
Profile photo of Chris Burgin

Chris Burgin

July 16, 2025

5  out of  5
rating by Chris Burgin
"I love this place. Matt and his team are always there to help when you need them. The response from State Farm anytime I’ve needed them has been quick and always left me feeling like I was in good hands."
We responded:
"Hey Chris! Thanks for the love. I’m glad you’ve had five star experiences with our agency and look forward to continuing to give you an excellent experience every time"
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Travis Rathje

July 16, 2025

5  out of  5
rating by Travis Rathje
"State Farm has been a great insurance company for our family. The staff are always ready and willing to help. Shout out to Kylie for quickly helping me insure a vehical for my daughter!"
We responded:
"Hello Travis! Thank you for the five star Google review. It’s always been our pleasure to serve you and your family and helping you with all of your insurance and financial service needs. we look forward to continuing to serve you in the future. "
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Daniel Polley

July 3, 2025

5  out of  5
rating by Daniel Polley
"Wonderful people and service! Thank you so much."
We responded:
" Dan, thanks for the five star review! I appreciate you taking the time out of your busy day to leave this review. Thanks again for your loyalty over the years. We are happy to help serve you and your family with auto and homeowners insurance. "
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Elaina Riley

July 2, 2025

5  out of  5
rating by Elaina Riley
"Kylie was great! Very personable and helped me through all my questions/ educated me over insurance. Will be asking for her assistance again in the future."
We responded:
"Elaina, Thank you for leaving our office a five star review. I will let Kylie know that you left her a nice compliment. Thanks for Trusting us with all of your insurance. "
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Austin Kraft

June 30, 2025

5  out of  5
rating by Austin Kraft
"Matt Ricchini is articulate, humble, helpful, well informed, and truly wants to help manage your risk. I would highly recommend!"
We responded:
"Austin, I appreciate your comments. Thank you 🙏🏻 "
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Shane Hoeft

June 30, 2025

5  out of  5
rating by Shane Hoeft
"Everyone in this office has always been great. They always take care of everything to make sure we are covered. And the rates can’t be beat by anyone else. Great group again thank you for always taking of us."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michele Hardin

June 26, 2025

5  out of  5
rating by Michele Hardin
"Pleasant and available."
We responded:
"Michele, thank you for a five star ⭐️ review. We are thrilled to be your local group of professionals!! We appreciate you. "
Profile photo of Jeff DeLotelle

Jeff DeLotelle

June 25, 2025

5  out of  5
rating by Jeff DeLotelle
"Kylie helped me add a car to our existing policy. She was very helpful and friendly."
We responded:
"Hi Jeff! Thanks for leaving us a five star review. I’m glad my team has been helpful and I know Kylie takes a lot of pride and providing excellent service to our customers. we appreciate you and your trust in us and helping you manage the risks of every day life."
Profile photo of Diana Rice

Diana Rice

June 24, 2025

5  out of  5
rating by Diana Rice
"Kylie always finds the answers I need. Great company to have on your side! Call them! You won’t be sorry!"
We responded:
"Diana, thank you so much for the five star review. I must agree with you, Kylie is a pretty spectacular young professional. I will let her know of your compliments. Thank you for trusting us with your insurance and financial services."
Profile photo of Elizabeth Peck

Elizabeth Peck

June 10, 2025

5  out of  5
rating by Elizabeth Peck
"Absolutely professional and kind and knowledgeable. Treated me with complete kiindness… Kylie is amazing 🥲"
We responded:
"Elizabeth, it is so kind of you to say how well you were treated by Kylie. She’s one of the newer members of our team and will be thrilled to hear of your feelings about your experience. Thank you for your trust and for the five star review."
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Joe Bargonetti

May 21, 2025

5  out of  5
rating by Joe Bargonetti
"The State Farm here in bellevue is just fantastic. Kylie was very professional and very nice .I will continue to do business with them. Thank you Kylie and state farm"
We responded:
"Joe! You are welcome. It is our pleasure to provide you with an excellent level of service and helping you manage all of your risks. Kylie is excited that you left us a very positive review. Thank you. We appreciate you."
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Steve williams

May 21, 2025

5  out of  5
rating by Steve williams
"Just a GREAT GROUP there always has your back, cares when you need something done and GETS it DONE"
We responded:
"Thank you Steve! Our team loves helping customers like you who want an insurance company that gets the job done. We appreciate you!!! "
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Mike Spence

May 20, 2025

5  out of  5
rating by Mike Spence
"As always, quick and friendly service!"
We responded:
"Hey Mike! Thanks for the review. I just told Nicole you have to review and she was so excited to hear that. We appreciate you. Thanks for doing business with Team Ricchini."
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Patty Trouba

May 16, 2025

5  out of  5
rating by Patty Trouba
"Rochell was polite, professional and extremely helpful. We would recommend Matt and his team for all your insurance needs."
We responded:
"Patty, thank you for the compliment and the Google review. I appreciate the loyalty that you and Barry have provided over the years. I look forward to working with you and giving you the Large format calendar for the years to come."
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Fellisha Miller

May 9, 2025

5  out of  5
rating by Fellisha Miller
"I called the office to inquire about my renewal payment amount and Kylie was very pleasant and helpful. I received very good news and highly recommend getting your car insurance through State Farm with Matt Ritchini."
We responded:
"Felisha, we appreciate you leaving us a five star review. I know that Kylie will be excited to hear that you were appreciative of the level of service she provided you. That’s our goal: to provide excellent experiences to all our customers thank you again and we look forward to working with you in the years to come."
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Mike Champion

May 7, 2025

5  out of  5
rating by Mike Champion
"Thanks Nicole! I appreciate your hard work."
We responded:
"Hi Mike! Thanks for the review. I’m thrilled to hear that your experience with Nicole has been going so wonderfully. I appreciate you and thank you for being a loyal customer. "
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Rafael Vazquez

May 6, 2025

5  out of  5
rating by Rafael Vazquez
"We appreciate Jamie so much for walking us through our options and for being so polite and patient. Huge shout out to Kylie for helping me set up the Safe and Save beacon and for answering all my questions!"
We responded:
"Rafael, we appreciate you and we appreciate you leaving us. A five star review. It thrills me to hear that multiple members of the team helped you get everything set up. I guess it’s true. It takes teamwork to make the dream work. Thanks again."
Profile photo of Joey Goesboom

Joey Goesboom

May 1, 2025

5  out of  5
rating by Joey Goesboom
"Matt and his team(Jamie) made the transition from my current insurance to them very easy. I truly appreciate their efforts and look forward to working with them in the future."
We responded:
"Joey, we are excited to have you on our team at Team Ricchini-Statefarm. "
Profile photo of Kathy Van Den Top

Kathy Van Den Top

April 25, 2025

5  out of  5
rating by Kathy Van Den Top
"Matt and his team were very helpful and quick to respond! Kylie was very professional and friendly."
We responded:
"Hi Kathy! Thanks for leaving us a Google review. I will share with Kylie your comments. I’m sure she’ll be excited to hear that you’re complementing her in this review. Thanks for your business. We all appreciate you."
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Barry Fitch

April 8, 2025

5  out of  5
rating by Barry Fitch
"Matt helped my wife and I review our coverage to make sure we had the right coverage . Matt also helped my daughter with renters insurance. Very knowledgeable and patient. Highly recommend."
We responded:
"Barry! Thank you for the kind words in reviewing our agency. We are super excited to have you on our team as well as your daughter and hope to serve your needs for many years to come. Thank you for your business and again thanks for being on Team Ricchini."
Profile photo of Anthony Hettinger

Anthony Hettinger

March 24, 2025

5  out of  5
rating by Anthony Hettinger
"I had the privilege of working with Kylie, and I couldn’t have asked for a better experience. She was incredibly professional, patient, and understanding, especially when I had trouble grasping some things. She made sure to provide me with all the options available to save money and made the transition to a new policy so much easier. Her expertise and customer care were top-notch. I’m looking forward to working with her again in the future!"
We responded:
"Anthony, thank you for leaving us a review. I am personally thrilled to hear that the newest member of our team provided you with a high level of care. We are happy you chose us to be your insurance at financial services office. I know that Kylie will be very pleased to hear of your compliments on her work with you. "
Profile photo of Nicholas Scott

Nicholas Scott

March 20, 2025

5  out of  5
rating by Nicholas Scott
"Jamie did a wonderful job helping me go through the options and she was able to find a large discount other insurance agencies overlooked."
We responded:
"Nick, thank you for the five star review. I know Jamie works really hard at helping customers get great coverage and benefit from all the discount State Farm offers. We look forward to helping you and your family with all your insurance and financial services for many years to come. Thanks for choosing Team Ricchini "