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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anthony Hettinger

Anthony Hettinger

March 24, 2025

5  out of  5
rating by Anthony Hettinger
"I had the privilege of working with Kylie, and I couldn’t have asked for a better experience. She was incredibly professional, patient, and understanding, especially when I had trouble grasping some things. She made sure to provide me with all the options available to save money and made the transition to a new policy so much easier. Her expertise and customer care were top-notch. I’m looking forward to working with her again in the future!"
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Vicki Voet

March 17, 2025

5  out of  5
rating by Vicki Voet
"I received the best service. I would highly recommend this agency."
We responded:
"Vicki, thank you for sharing that you have had an excellent experience with my team. As a full service Insurance and financial services company, we look forward to working with you for many years. Thanks again for the review Blessings!"
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Amy Galer

March 10, 2025

5  out of  5
rating by Amy Galer
"They saved us from overpaying on both policies. We have more coverages than we did with our previous company. This switch has saved us over $100 a month on both. It pays to get quotes and have knowledgeable agents who know what you want, need and not just say "take or leave it." They were honest and friendly. Which in this day and age, is hard to come by in insurance companies. Thank you for going the extra, for us."
We responded:
"Amy, thank you for the Google review. My team and I are thrilled that you had such a great experience. We look forward to continuing to do business with you in the coming years as well as helping any of your friends or family members. Thank you for choosing Team Ricchini."
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Jeff Zacharia

February 3, 2025

5  out of  5
rating by Jeff Zacharia
"Matt did a great job explaining my coverages and options. He helped me understand how my insurance works in different situations. Thanks for the great service!"
We responded:
"Jeff, thanks for the five star review. We’re glad that you feel good about the way we provided service to you and look forward to working with you for years to come."
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Gemma Nguyen

January 13, 2025

5  out of  5
rating by Gemma Nguyen
"It was very informative and details."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Gabby Chavez

December 20, 2024

5  out of  5
rating by Gabby Chavez
"Jamie was very helpful and explained to me my new insurance policies and the knowledge of what they cover ."
We responded:
"Hey Gabby! We appreciate you and your five star review. You are 100% spot on, Jamie does an awesome job of helping people get better informed about their insurance options. Thanks for choosing the Ricchini agency!!"
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Charles oxner

November 14, 2024

5  out of  5
rating by Charles oxner
"Team Ricchini helped me navigate the property damage that was caused by hail. Out standing job Thank you."
We responded:
"Chuck, thank you for the five star review. I know you’ve been working with Nicole on your claim and we appreciate your patience. This has been a wild year and we know that not everything is moving quickly. Thank you for being our customer. "
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Mike Flor

November 4, 2024

5  out of  5
rating by Mike Flor
"Great communication. The best attention to details from my insurance agent in my life. Made sure everything is properly covered."
We responded:
"Hi Mike! Thanks for sharing how you feel about the level of service my team and I provide. We appreciate you. Let us know when we can help you again!"
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Tony Egelhoff

October 3, 2024

5  out of  5
rating by Tony Egelhoff
"Jamie was very helpful in my search for new insurance. She explained everything and gave me a level of comfort that I was selecting the right carrier. Thank you."
We responded:
"Tony! Thanks for the awesome feedback. Our aim is to provide you with an excellent experience. We are thrilled to hear that you were comfortable joining our team!!"
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Amber

August 2, 2024

5  out of  5
rating by Amber
"Highly recommend. Prompt response time and very helpful."
We responded:
"Amber, thank you for doing business with the Ricchini agency and leaving us a five star review. We look forward to helping you not only with the insurance that you have purchased, but also with your other future financial needs. We’re glad to be in your corner, helping you manage risks."
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Katie Herbert

June 29, 2024

5  out of  5
rating by Katie Herbert
"What truly impressed me was Jamie Kassinger's focus on finding the right fit for my needs, not just selling the most expensive policy. She took the time to understand my situation and goals, and then presented me with a variety of options that fit my budget. She's the best!"
We responded:
"Thanks for a great review Katie. We all love having Jamie on the team. She always puts our customers’ needs first and has fun with them. Whoever said insurance isn’t fun, never worked with our Jamie! "
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Ismari Montanez

June 14, 2024

5  out of  5
rating by Ismari Montanez
"They were very helpful in transferring my account from out of state to Nebraska. They communicate with my previous agent and took care of canceling everything with them. Thank you"
We responded:
"Ismari Ismari Thank you for the fine review. My team will be excited to hear how pleased you were when they helped you with your auto insurance as you moved to Nebraska. Thank you for choosing State Farm and the Ricchini agency. We look forward to working with you for many years to come. "
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Geri Surley

May 7, 2024

5  out of  5
rating by Geri Surley
"The staff there is super helpful! A great place for insurance!"
We responded:
"Geri, we're thrilled to hear that you found our staff super helpful and are pleased with your insurance experience at Matt Ricchini State Farm Agent! We appreciate you taking the time to share your positive experience, and we look forward to continuing to be your trusted insurance provider! -Matt"